Team Email Collaboration
Shared Inboxes, Aliases & Team Email Setup
Need to set up info@, sales@, or accounts@ addresses for your team? We configure professional email aliases and collaborative shared mailboxes so your staff can read and reply to company mail securely—without sharing private passwords.
Team Mailboxes
Organise group messages securely and keep passwords private.
Organising Your Team’s Email: Aliases vs Shared Inboxes
When setting up generic business emails (like info@yourdomain.co.uk), small businesses often make the mistake of buying a brand new email licence for each address. This costs a fortune in monthly fees. We help you choose the right setup to save money:
An alias is an extra email address linked to your main inbox (e.g. sales@ or accounts@ routing straight to peter@). You can read and send emails using this alias. Google and Zoho do not charge license fees for aliases. They are free additions.
If you want multiple staff to read and reply to info@yourcompany.co.uk, we set up collaborative groups (Google Groups or Zoho Teams). When a customer emails the group, all staff receive the message and can reply directly, keeping their private passwords secure.
For larger team operations, we set up dedicated shared mailboxes. This allows team members to view a separate inbox pane, assign emails to specific staff members, and track whether a customer has been answered.
Why Hire Us for Team Setup?
Setting up aliases and team lists requires mapping internal users and security policies. We make it easy:
- Cost Optimization: We audit your current users, converting redundant license accounts into free aliases or group forwards. This can save you hundreds of pounds a year.
- Strict Security: Giving staff access to an email by sharing a single password is a major security risk. We configure delegate access so staff log in with their own secure accounts.
- “Send As” Permissions: We configure permissions so that when a team member replies to a customer, the reply comes from
info@company.co.ukrather than their personal address. - User Provisioning: We help you set up an onboarding and offboarding checklist for when staff join or leave the company.
Team Configuration Package
A comprehensive setup service to configure collaborative team emails properly.
Team Setup Package
£250
One-off setup fee. Includes up to 10 user mailboxes and unlimited group aliases.
- Registration and linkage of domain email
- Creation of up to 10 user accounts
- Setup of free aliases (info@, sales@, accounts@)
- Configuring secure “Send As” delegate permissions
- Google Groups or Zoho Team email configurations
- 30 days free post-setup support
Want to optimize your email licenses?
Talk to Peter. We audit your email system to lower costs and set up secure team mailboxes.