Urgent Email Support & Repair
Business Email Troubleshooting & Diagnostic Service
Has your business email stopped receiving messages? Are emails failing to send or bounce back? Or did your inbox break after a website update? Contact Peter in Reading for rapid, professional email diagnostics.
Urgent Support
We resolve DNS routing, MX records, and server blocks within hours.
Common Problems We Diagnose and Fix
If your email is broken, you don’t need a lecture on DNS routing. You just want it fixed so you don’t lose customers. We diagnose and resolve the following issues quickly:
When you move your website to a new host, web developers often change your DNS nameservers. This deletes your old email records (MX) and breaks your mail. We rebuild and restore your mail server links immediately.
Did you try to verify your domain or configure MX entries yourself and now you’re getting “550 Mailbox Not Found” bounce messages? We trace your DNS records, delete duplicate records, and restore correct entries.
If you send emails and get bounce-backs saying “Unauthenticated” or “DKIM alignment failed”, other networks are rejecting you. We fix your SPF, DKIM, and DMARC settings to clear your sender status.
Our Troubleshooting Process
We work efficiently to get you up and running:
- 1. Remote DNS Audit: We check your domain records using diagnostic tools to isolate why emails are bouncing or failing. We don’t need your account passwords for this step.
- 2. Configuration Corrective Action: Once we find the issue, we log into your domain registrar (GoDaddy, Fasthosts, 123 Reg, etc.) and update the broken records safely.
- 3. Delivery Verification: We perform validation testing to confirm emails are successfully routing to your Google Workspace, Zoho Mail, or desktop client.
- 4. Future Prevention: We lock down your DNS records and configure security keys to prevent similar outages from happening again.
Emergency Support Options
Fast, expert response to get your emails working again.
Ad-Hoc Diagnosis
£125
Per diagnostic incident
- Complete DNS mapping and audit
- Identification of duplicate/broken MX records
- Correction of SPF and basic DKIM keys
- Delivery test verification
- Response within 4 hours (business hours)
Full DNS & Mail Restore
£250
One-off setup/restore fee
- Complete DNS rebuild and cleanup
- Mail server linkage restore (Google/Zoho/etc)
- SPF, DKIM, and DMARC alignment configuration
- Contact form delivery debugging
- Priority response (under 2 hours)
- 30 days post-outage monitoring
Is your business email broken right now?
Don’t lose any more business. Get in touch with Peter in Reading for urgent diagnostics.