Managed Email Administration

Ongoing Google Workspace & Zoho Admin Support

No internal IT staff? We act as your virtual email administrator. We handle daily tasks like user onboarding, password resets, account recovery, security audits, and SPF/DKIM monitoring for a simple, flat monthly fee.

Virtual Admin

Direct access to Peter in Reading for all admin requests.

What We Manage for Your Business

Setting up your email once is only half the battle. As your business grows, you’ll need to manage users, update settings, and deal with security questions. If you don’t have IT support, these tasks can take hours. We handle them for you:

1. User Onboarding & Offboarding (Leaver Process)

When staff join, we set up their mailboxes, aliases, and group access. When a staff member leaves, we secure their account, block access, reroute incoming emails, and archive their message history safely so you don’t lose data.

2. Daily Admin (Password Resets & Recovery)

Locked out of an account? Forgotten a password? Email or call Peter in Reading and we reset it, or walk your staff member through recovery safely.

3. Domain, DNS & Security Audits

We monitor your domain’s authentication health. If you add a new newsletter tool (e.g. Mailchimp) or accounting software (e.g. Xero), we update your SPF and DKIM records so those systems can send emails from your domain safely.

Ongoing Admin anxieties Solved

Outsourcing your email admin helps resolve common business worries:

  • “I don’t have IT support:” Consider us your virtual IT helpdesk. You get direct support from a real person based in Reading.
  • “What if we cancel?” There are no long contracts. Our monthly retainers can be cancelled at any time with 30 days’ notice.
  • “Do you support ad-hoc issues?” Yes. If you don’t want a retainer, we offer ad-hoc admin and troubleshooting starting at £125 per incident.
  • “Is my company data safe?” Yes. We use secure administrative channels and follow strict leaver and onboarding security audits, protecting your company records.

Managed Admin Plans

Optional monthly maintenance agreements designed for growing businesses.

Standard Admin Retainer

£39/mo

For up to 10 email users

  • Unlimited user changes (add/remove)
  • Password resets & account recovery
  • Shared inboxes & aliases configuration
  • DNS management & monitoring
  • Email delivery troubleshooting
  • Direct phone & email access to Peter

Premium Admin Retainer

£99/mo

For up to 50 email users

  • All Standard retainer benefits
  • Up to 50 user mailboxes managed
  • Onboarding & offboarding leaver checklists
  • Quarterly security & permission audits
  • Domain & DNS portfolio support
  • Fastest response SLA (under 2 hours)

Need someone to manage your company email?

Let Peter handle the admin. Get in touch to discuss outsourcing your email support.